Refund and Cancellation Policy

This policy applies to services bought from Rajsinh (Plot no 18, Ramvadi NR Orizon Hotel, Dharampur Valsad Road, Dharampur, Valsad, Gujarat 396050, India). All services are digital and delivered online, so no physical shipping is involved.

1. Delivery of services

Deliverables are provided electronically (preview links, files, repository or hosting access, email). Timelines are stated in the written quote and depend on timely input from you.

2. Before work starts

If you cancel after accepting a quote but before paying the advance, nothing is owed. If you cancel after paying the advance but before work has begun, the advance is refunded in full.

3. After work has started

You may cancel at any time by writing to us. You pay for work completed up to the cancellation date, calculated against the milestones in the quote. Advance payments already paid in excess of that amount are refunded. Completed and accepted milestones are not refundable. Work completed up to that point will be delivered to you on settlement of any balance.

4. Our cancellation

If we cannot deliver the agreed work for reasons within our control, we refund payments for milestones not delivered. If we pause or end the work because of non-payment, unlawful requirements or breach of platform policies, the amounts due for completed work remain payable.

5. Quality issues

If a delivered item does not meet the agreed scope, tell us within 30 days of delivery with details. We will correct it at no charge. If we cannot reasonably correct it, we will refund the part of the fee for that deliverable.

6. Support and maintenance plans

Monthly support is billed in advance for the month. You may cancel for the next month with at least 7 days' notice before the next billing date. Months already started are not refunded unless we failed to provide the agreed support.

7. Non-refundable items

Third-party purchases made on your behalf (domains, hosting, licences, platform fees) are non-refundable by us once purchased, and are subject to the provider's own policy.

8. How to request a refund or cancellation

Email solankiraj10897@gmail.com or call/WhatsApp +91 87338 44336 with your name, project and reason. We acknowledge within 2 working days and give a decision within 7 working days. Approved refunds are paid to the original payment method or bank account within 7 to 10 working days.

9. Disputes

We will try to settle disputes in good faith. Governing law is India and the courts at Valsad, Gujarat have jurisdiction, as stated in the Terms of Service.