IT consulting, support and maintenance
Not every problem needs new software. Sometimes you need an honest second opinion, and afterwards someone who will keep things running. I do both, with one point of contact.
fig. 04A review, then a plan on a timeline
Findings first, in writing. Work only after you have chosen what to do.
§ 1Who it is for
Who this is for.
- Owners choosing between tools, vendors or build-versus-buy
- Businesses with software that nobody maintains any more
- Teams that want a reliable person to call when something breaks
§ 2Deliverables
What you get.
- A written recommendation with reasons, trade-offs and next steps
- For support: bug fixes, updates, backups checks and small changes within an agreed scope
- Clear communication on what is broken, why and what was done
- Documentation so knowledge does not live only in my head
Typical work
- Review your website, tools and workflow and list the highest-value improvements
- Plan a migration from spreadsheets to a proper system
- Monthly support for a site or automation: updates, fixes and small changes
- Security and backup basics for a small business setup
§ 3How it runs
How it runs.
A decision point at every step.
Discovery call and access to what exists
Review and written findings
Agree on any work or a support arrangement
Regular updates and response within an agreed time
§ 4From you
What I need from you.
- Read-only access, or a walk-through, of the site, tools and accounts in question
- A list of what hurts today: slow, broken, confusing, risky or just unknown
- The names of who owns which account, so access and handover stay clean
- For support: how quickly you need replies and which changes matter most
§ 5Cost
What it costs.
Scoped per project
There is no price list, because two businesses never need the same thing. After a short call you get a written quote within one working day: what is included, milestones, timeline and payment schedule. Nothing starts until you approve it.
Ask for a quote§ 6Tools and limits
Tools and boundaries.
Tools I typically use
- Code and configuration review
- Hosting and DNS management
- Backups and monitoring basics
- Documentation
Not included
- 24x7 on-call support is not offered unless explicitly agreed in writing.
- Hardware repair and network cabling are not offered.
§ 7Questions
Questions about this service.
Can you take over a site someone else built?
Often yes. I start with a short review so I know what I am inheriting, and tell you plainly if it is not worth maintaining.
Is support available on weekends or at night?
Normal hours are Monday to Saturday, 10:00 to 19:00 IST. 24x7 cover is not offered unless agreed in writing.
What does support cost?
It is scoped to what you need: a monthly arrangement or one-off jobs. You get the terms in writing before it starts.
Will you tell me if I do not need to spend money?
Yes. A review that ends with "leave it as it is" is a good outcome.
The other parts of the machine
Business automation and custom software
Workflows, integrations, WhatsApp and messaging automation, and reporting that replaces repeated manual work.
02Website development
Fast, mobile-first websites and web apps that load quickly, rank properly and are easy to maintain.
03UI/UX design
Interface and experience design for websites and apps: clear layouts, readable type, accessible by default.
fig. endNext step
Tell me what is slowing the business down.
A short message is enough. I reply within one working day with honest next steps, not a sales pitch.
- Phone
- +91 87338 44336
- solankiraj10897@gmail.com
- Hours
- Monday to Saturday, 10:00 to 19:00 IST
- Reply
- Within one working day